COVID-19 response

Tom Wellner, CEO of Revera, wearing a mask
Message from our CEO, Tom Wellner: August 26

Dear Residents and Families

The COVID-19 pandemic has had a disproportionate impact on the people who live in long term care and retirement residences. Over the last year and a half, we have worked together to protect those in our care from the worst outcomes from the pandemic, and sadly, our work is not yet done. Variants of concern are more contagious than ever and pose a higher risk of transmission compared to the original strain of COVID-19.

As an industry leader, Revera has decided to update its vaccine policy. Effective October 12, vaccination against COVID-19 will be mandatory for Revera staff across Canada. This policy applies to all employees, agency staff, students, volunteers, and contractors at all Revera sites, including the Support Office, who must be vaccinated unless they are medically unable.

Read more from Tom Wellner
An elderly woman wearing a surgical mask
Visiting a loved one?

Visits are important for both our residents and their families, and, we are committed to supporting them in keeping with provincial and local public health guidance. For information about visiting a specific site, please contact the Executive Director.

Long term care home visitor guidelines

Retirement residence visitor guidelines

A caregiver prepares to give an older woman a vaccine
Vaccine rollout clinics

Information on the current vaccination status at your or your loved one's home is now available. Revera is following all guidance and direction provided by each province, local health authority and/or public health unit as applicable in supporting the rollout of vaccines in our homes and residences. 

Long term care homes vaccine rollout

Retirement residences vaccine rollout

The current situation

Statements for homes and residences with confirmed cases of COVID-19
Media contact:
Larry Roberts
Director, Communications
Senior on his computer
Questions about COVID-19?

Read our latest FAQs

If you have additional questions or concerns about your loved one, please call 1-844-568-7981

Hours of operation:
  • Monday to Thursday 8am to 9pm
  • Friday 8am to 8pm
  • Saturday 10am to 6pm
  • Sunday 10am to 4pm
An older man wearing a mask looks out the window
Revera Launches Expert Advisory Panel Report
Over the summer and early fall, Revera engaged an external panel of professionals with national and international experience in areas of medicine, health policy, aging and geriatrics, and healthcare infrastructure, to examine the first wave of the pandemic and identify practical and actionable opportunities for improvement, both for Revera and for the entire sector. We would like to thank our Expert Advisory Panel for their hard work and insights and especially Dr. Bob Bell who volunteered his time as Chair of the Panel, and who retained editorial control of the report.

Download the Report A Perfect Storm: The COVID-19 Experience for Revera and the Long Term Care sector.
More about the report